Privacy Statement

STEMMER IMAGING respects your privacy and handles all private data confidentially and with the greatest care on the basis of the relevant legal privacy regulations. Any personal data that you submit while accessing the pages of this website, i.e. your IP address, postal address or e-mail address, are used solely to help us provide you with a quality service. The processing and usage of personal data is made in accordance with the Federal Data Protection Act in its current version and the EU Regulation 2016/679 (General Data Protection Regulation, hereinafter referred to as GDPR.)


> Who is responsible for the processing of personal data?

According to the GDPR, other data protection regulations applicable within the EU and other regulations with data protection requirement, the responsibility lies with:

STEMMER IMAGING Ges.m.b.H. Liebenauer Hauptstraße 2-6
8041 Graz

Phone: +43 316 269609-0

Represented by its Managing Directors Arne Dehn, Lars Böhrnsen

As responsible authority for the processing of personal data, STEMMER IMAGING has implemented the necessary technical and organisational measures in accordance with the current state of technology in order to ensure a high levels of protection of the personal data collected for our service provision.

> Whom can I contact in case of further questions?

Should you have any questions regarding data privacy protection,the data collected about you or the use of our website, please contact us at

Contact details on the data protection officer:
Address as above: “c/o Data Protection Officer“

> Which is the responsible supervisory authority?

Österreichische Datenschutzbehörde
Wickenburggasse 8
1080 Wien Austria

Phone: +43 1 52 152-0 E-mail:

> What are my rights?

Every data subject has the right of free access to the personal data collected by us (Art. 15 GDPR), the right to rectification (Art.16 GDPR), the right to erasure (Art.17 GDPR), the right to restriction of processing (Art. 18 GDPR), the right to data portability (Art. 20 GDPR), as well as the right to object (Art. 21 GDPR). The restrictions according to §§ 34 and 35 BDSG apply to the right of access and to the right to erasure. In addition, there is a right to lodge a complaint with a supervisory authority (Art. 77 GDPR in conjunction with § 19 BDSG).

> Changes to the privacy policy

We may periodically revise this privacy statement. The use of your data is subject to the current version which can be accessed at In the event of major changes, we will notify you via our services or in any other way, so that you have the opportunity to review the changes and, if necessary, exercise your right to object.


2.1 Data on your profile and web usage which is personally identifiable (personal data)

Personal data is information that relates to an identified or identifiable living natural person. This includes information such as your name, phone number or address.

> Why is my personal data collected

Some pages of our website require personal information such as address, phone number or e-mail address. The indication of your personal data is subject to your free decision. STEMMER IMAGING uses the data entrusted to us to send you the items or information requested by you by post or e-mail (voluntary consent within the meaning of Art. 6 (1) GDPR), as well as for the purpose of initiating and processing business relationships and customer care (processing for the fulfilment of a contract within the meaning of Art. 6 (2) GDPR).

> How is personal data collected by STEMMER IMAGING?

Personal data is collected via web forms on our website, such as when registering and setting up a user account or subscribing to our newsletter, as well as when implementing contracts or using other services.

> How long will my personal data be stored?

We store your personal data exclusively for the purpose for which you have disclosed it. By submitting your data you consent to the collection, the processing and the use of your data by STEMMER IMAGING as described above. You can revoke your agreement for collecting, processing and using your personal data at any time without stating reasons.

> Who gets my data? Is data transferred to a third country or to an international organisation?

STEMMER IMAGING will not pass on personal data to third parties unless explicitly indicated beforehand and agreed by you by means of a separate declaration. In exceptional circumstances we may be obliged to pass on personal data by the requirements of the GDPR for the data processing of certain contracts. Personal data will comply with the requirements of Art. 28 para. 3 GDPR within the scope of contracts for order processing within the meaning of Art. 28 GDPR.

> Can I have my personal data deleted?

You have the right of free access to your personal data collected by us as well as the right to rectification and erasure. In case of requests for data access, rectification, blocking or erasure, please contact:

> What data is collected for the registration to create a user account (WebLogin)?

You can register for a user account on our website to have access to information such as product prices. Since we offer this service only for our customers we need the following data for registration: your name, valid e-mail address, password, and information on your company.

Any registered person is free to modify personal data or have it deleted at any time, provided that data deletion does not conflict with any legal retention obligations. You can revoke your consent at any time by sending an e-mail to

> Who receives newsletters and e-mails from STEMMER IMAGING?

STEMMER IMAGING keeps customers up to date with information on products, services and events on a regular basis. The newsletter distribution is done by the e-mail marketing platform „Emarsys“, Emarsys eMarketing Systems AG, Hans-Fischer-Strasse 10, 80339 Munich, Germany.

Newsletters can only be received from a person with a valid e-mail address and registration for the newsletter service. To receive our newsletter, you only need to provide your e-mail address. Additional personal information is only used to personalise the newsletter, but is not obligatory.

We use the double opt-in procedure for newsletter distribution, i.e. we will not send you newsletters by e-mail until you have expressly authorised us (by clicking the link included in an e-mail) to activate the newsletter service. When registering for the newsletter, we store the IP address assigned by the Internet service provider, as well as date and time of registration and confirmation. The changes to your data stored at Emarsys are also logged. The collection of this data is necessary in order to be able to trace the (possible) misuse of the e-mail address of a data subject at a later point in time and therefore serves the legal protection of the data controller. In order to adapt our newsletters to individual reader preferences in the future, customary technologies such as cookies or specially prepared graphic files (tracking pixels) will be used in our newsletter.

The newsletter subscription can be cancelled by the person concerned at any time by clicking the unsubscribe link at the end of each newsletter, by sending an e-mail to or by using the unsubscribe form on the STEMMER IMAGING website, without any costs other than the transmission costs according to the basic rates.

2.2 General data on usage which is personally identifiable (automatically collected usage data)

> How does STEMMER IMAGING collect usage data?

We use “cookies” to extend the range of functions of our web offerings and to make it easier for you to use the website. Cookies are small files that are sent to the user’s browser by a web server and stored on the computer for future access. You can determine whether your browser accepts cookies, and set your browser to inform you each time a cookie is offered, saving it only if you explicitly accept. Please refer to the help function of your web browser to make these settings.

> What is this data needed for?

STEMMER IMAGING implements current technology in order to compile statistics on the usage of our web service. Web analytics tools collect and store anonymised data and create anonymised usage profiles from the collected data for the target-group-oriented design and optimisation of our web pages.


So-called "social plugins" are used on this website. These plugins can be used to send data, including personal data, to US service providers and may be used by them. STEMMER IMAGING does not collect any personal data itself using the social plugins or through their use. To prevent data from being transferred to service providers in the US without the user's knowledge, we deploy the so-called Shariff solution. This solution ensures that no personal data is passed on to the providers of the individual social plugins by simply loading our websites. Data can only be transferred to the respective service provider and stored there by clicking on one of the social plugins.

Further information about Shariff can be found on the pages of the provider Heise Medien GmbH & Co. KG:


4.1 Website analysis with Google Analytics

Google Analytics, a web analysis service provided by Google Inc., can be used to analyse which websites are visited more frequently or how the website structure is accepted by the users. Google Analytics uses cookies that enable the analysis of the web usage.

The information generated by the cookie about your use of the website will be transmitted to and stored by Google on servers in the United States. Your IP address will be shortened by Google within the Member States of the European Union or other states which are party to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the United States and shortened there. On behalf of STEMMER IMAGING Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage at STEMMER IMAGING. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf.

The IP address transmitted by your browser as part of Google Analytics will not be connected with any other data held by Google. You may refuse the storage of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.

Furthermore, you can prevent data collected by cookies about your use of the website (including your IP address), being transmitted to Google and being processed by Google by simply downloading and installing the browser plug-in available under the following link:

For more information regarding conditions of use and privacy: and

STEMMER IMAGING uses Google Analytics with the „gat._anonymizeIp();“ code extension in order to ensure anonymised IP addresses (known as IP masking). By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

4.2 Ads via Google Remarketing

The STEMMER IMAGING website uses Google Remarketing, a web analysis service from Google Inc. (Google). When visiting our website you will receive personalised advertising (formerly known as interest-based advertising) from Google Remarketing as part of the Google advertising network. Google Remarketing uses "Cookies". Cookies are short text files which are stored on your computer. This allows you to be recognized as a visitor once you visit a web page that is part of Google’s advertising network. You may receive advertising on these pages. These ads refer to content on websites which have previously been accessed by you and which also use Google Remarketing. You can customise Google Remarketing under You can also disable the use of cookies for personalised advertising. For more information, see For information on Google Remarketing and Google’s privacy policy, see


STEMMER IMAGING has integrated components from the Internet video portal YouTube (YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA; subsidiary of Google Inc., 1600 Amphitheatre Pkwy, Mountain View, CA 94043-1351, USA) on this website. YouTube’s “Privacy Enhanced Mode“ option is used for this purpose.

Accessing a STEMMER IMAGING website with an integrated YouTube video will initiate a connection to the YouTube servers. According to YouTube, your data will only be transmitted to the YouTube server in the U.S. in "Privacy Enhanced Mode” if you watch the video. By clicking on the video, you consent to the data transmission. If the person concerned is logged in via a YouTube user account at the same time, the website access will be recognised. Data is collected by YouTube and Google and will be assigned to the respective YouTube account of the person concerned. If the person concerned does not wish to transmit this information to YouTube and Google, the data transmission can be prevented by a log out of the YouTube account before accessing the web page.

Further information on the collection, processing and use of personal data can be found in the YouTube privacy policy:

This privacy statement applies exclusively to the STEMMER IMAGING web pages. STEMMER IMAGING cannot influence or control other providers’ data protection compliance when linking to their websites.