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Customer survey 2016: Outstanding success for the next generation

5 Apr 2017

At the end of 2016, we asked our customers for their opinion by an independent market research company. More than 1050 of our clients took the time and participated in our anonymous customer survey to give us feedback on our product and service quality. We would like to cordially thank all of them!

We are particularly satisfied with the first results:

  • Almost 80% of the participants rated our product and service quality as „very good“ or „excellent“.
  • 92% of the customers would recommend us to others.

„The good survey results are both an endorsement of our previous work and efforts and an obligation for the future to continue on the same path“, says Christof Zollitsch, Managing Director at STEMMER IMAGING, expressing his delight. „In the upcoming weeks, we will analyse the results for individual countries and topics in detail and implement actions where needed. Of course, we will keep our customers updated.”

As announced, we will donate to a charity for every completed questionnaire. In Germany we are happy to donate 3,000 Euro to the Wilhelm-Stemmer-Stiftung. The foundation of our company founder Wilhelm Stemmer aims to inspire children and young people to further their education and take careers in technology.