Industry leading support for machine vision users

INDIVIDUAL ADVICE

TO RESOLVE YOUR PROBLEMS

Industry leading support for machine vision users

Request for a RMA number

When returning a product you need a RMA number. To apply for a RMA number we request that you complete the following form.

Please describe the error as precisely as possible. The information you give will allow a more targeted, rapid and efficient troubleshooting both here, in house, and at the manufacturer.

If further inquiries become necessary, our repair service will contact you by e-mail or by telephone.

Contact
Address
Use differing return address
Use differing billing address
Information on faulty product
  • In the next step you can upload relevant images and documents. Before sending the form you can review all data and correct it if needed.

Fields marked with * are required