Licence key request
You have purchased a GigE vision camera from STEMMER IMAGING and you would like to receive the licence key for the Common Vision Blox CameraSuite (CVB CameraSuite)?
Request activation code:
Where do I find the camera MAC address?
You find the MAC address directly on your camera. It is usually shown in the following or similar form: 01-23-45-67-89-ab. It consists of numbers and letters from A to F.
You cannot find the MAC address on your camera?
Please contact our technical support team.
Example of a Mac address with the licence key for a GigE Vision camera
Where do I find the camera serial number?
- You will find the serial number directly on the camera and/or on the camera packaging. It consists of a combination of numbers and letters, e.g. U500737.
- Alternatively, you can generate a list of serial numbers of all connected cameras by using the „Isual“ tool which is included in the CVB CameraSuite and can be found in the following directory %CVB%\Hardware\StemmerImaging\Utilities.
You cannot find the serial number neither on the camera nor on the
packaging and you cannot obtain it via the Isual tool?
Please contact our technical support team.
Example of a serial number with the licence key for a USB3 Vision camera